A price you can approve
We review the problem first and confirm the right fixed-price package before repair work begins.
WordPress Fix Desk
WordPress problem? Let’s get it sorted.
Whether enquiries have stopped, checkout is misbehaving or an update has broken the layout, show us what you can see. We’ll find the cause, agree a fixed price and repair it carefully.
- Fixed prices from £195
- No jargon or mystery hours
- Clear notes after the fix
You sendThe symptom
You receiveA checked fix
Forms · checkout · plugins · themes · custom code
A calmer way to fix WordPress
You show us the symptom. We find the cause.
You shouldn’t need to understand PHP errors, plugin conflicts or webhooks to ask for help. Tell us what is happening and what should happen instead—we’ll take it from there.
Start with the problemA careful repair
We trace the cause and make the smallest responsible change that delivers the result you need.
Checks before handover
The fix is tested against the agreed problem, with staging, backups and source control used where appropriate.
An explanation that makes sense
You’ll know what went wrong, what changed and whether there is anything worth doing next.
PGL Travel · client work
Experience you can see
The same WordPress expertise behind PGL’s website portfolio.
Our work with PGL includes WooCommerce, custom plugins, forms and integrations across a family of customer-facing websites. The Fix Desk brings that hands-on technical experience to a clearly defined problem on your site.
- WordPress
- WooCommerce
- Custom plugins
- Integrations
Simple fixed prices
Choose by the size of the problem—not the technical cause.
Not sure which one fits? You do not need to be. Show us the problem and we will point you to the smallest sensible option before you commit.
Quick Fix
£195
Ex VAT
For one contained issue that is frustrating customers or blocking an important task.
- We review the issue and access needed
- Find the cause of one defined fault
- Repair it and check the expected result
- Explain what changed in plain English
Complex Fix
£395
Ex VAT
For a deeper problem hidden in a theme, plugin, integration or custom code.
- Investigate themes, plugins or integrations
- Make focused PHP or JavaScript changes
- Check connected journeys where practical
- Share clear change notes and next steps
Rescue Sprint
From£695
Ex VAT
For several connected issues or an inherited site that needs focused technical time.
- Agree the most important issues first
- Reserve dedicated technical delivery time
- Check code, integrations and browsers
- Hand over risks and recommendations clearly
Prices exclude VAT. The price covers the issue and outcome we agree with you first. If we uncover something outside that scope, we pause and talk to you—there are no surprise extras. Third-party licences, hosting and specialist incident response are quoted separately where needed.
Just send the basics instead
Start your WordPress fix
Show us what’s going wrong.
You do not need to diagnose the problem. Show us what is happening and why it matters; we will review it, suggest the best-fit package and arrange any secure access separately.
Please do not send passwords, login details, API keys or other access credentials through this form. If access is needed, we will arrange a secure method after reviewing your enquiry.
Is the Fix Desk right for you?
A focused repair works best when there’s a clear problem to solve.
This is a good fit when…
- You can point to a specific WordPress or WooCommerce problem
- You know what should happen, even if you do not know why it is broken
- The right website or hosting access can be arranged securely
- A successful outcome can be described and checked
You may need a different route when…
- You want a broad redesign or an open-ended list of improvements
- The site has been compromised and needs malware or forensic investigation
- You need ongoing content entry, general administration or unlimited work
- There is no practical way to access, back up or review the website
See what good handover looks like
Useful, even if you don’t hire us.
Take a practical report template for your next website fix, or see how we handle access before sharing anything sensitive.
Free report template
WordPress fix completion report
A free, practical template for recording what went wrong, what changed, what was checked and what happens next.
Preview the reportBefore access is shared
How we work securely
See how we handle access, staging, backups and approval before making changes to your website.
See how we protect your site
Your enquiries have suddenly gone quiet.
A form can look as though it worked while the enquiry never reaches your inbox or CRM. We follow the full journey to find where it stops.
That can include Contact Form 7, missing email notifications, webhooks, CRM connections and data that is not reaching the right system.
Customers cannot complete checkout.
WooCommerce problems often arrive after an update or when several extensions touch the same part of the buying journey. We reproduce what the customer sees, isolate the cause and agree the safest repair.
We can also help with unexpected totals, broken buttons, payment-step behaviour and conflicts between commercial plugins.
An update has knocked something out.
Sometimes the visible problem sits below the WordPress editor. We investigate PHP errors, JavaScript conflicts, custom snippets, templates and bespoke plugins with the right level of code review and testing.
If rebuilding a fragile feature would be safer than patching it again, we will explain that before the scope changes.
Your site feels slow or unstable.
We can trace performance-related code issues, reduce avoidable script conflicts and make proportionate security-hardening changes within a defined scope.
If the site needs specialist malware removal, forensic investigation or hosting intervention, we will say so and recommend a safer route rather than sell you the wrong fix.
What happens next
From “something’s broken” to sorted.
No mystery developer hours. Just a clear route from the problem you can see to a repair you can check.
- 01
Show us the problem
Send the website, what you can see, what should happen instead and why it matters to you or your customers.
- 02
Get a clear plan and price
We review the information, confirm the best-fit package and agree exactly what a successful fix looks like.
- 03
We fix it carefully
We reproduce the fault, trace its cause and repair it using staging, backups and source control where appropriate.
- 04
Know exactly what changed
We check the agreed result and hand over a clear explanation, including any sensible follow-up.
More work you can explore
Real WordPress work for organisations that rely on their websites.
The Fix Desk is backed by practical development and support experience across customer journeys, integrations and long-term website care.
PGL Travel
PGL trusts Web Wonderland with a portfolio of websites, including bespoke booking, file-sharing, form and WooCommerce integration work.
Project outcome
We help keep complex, customer-facing functionality dependable while supporting planned improvements over time.
- WordPress
- WooCommerce
- Custom plugins
- Integrations
Showing case study 1 of 2
An agency partner when a one-off fix is not enough.
If you run a design or marketing agency, you may not need a permanent developer—but you do need someone dependable when a client website develops a difficult fault.
Our White-Label WordPress Development Desk gives you confidential technical support for one-off diagnosis, rescue days or recurring capacity while you keep the client relationship.
It is designed for WooCommerce, integrations, custom code and inherited WordPress projects that need experienced hands behind the scenes.
Typical Work
WooCommerce faults, form and API integrations, compatibility problems and custom plugin repairs.
Working Style
Confidential and careful, using staging, backups and source control where the site allows it.
Commercial Options
Choose individual fixed-price repairs, a reserved rescue day or recurring support capacity.
Practical guides and further WordPress support.
Troubleshoot form emails or explore help with maintenance and larger development projects.
Frequently Asked Questions
How do I know whether my problem is a Quick Fix?
A Quick Fix usually has one visible symptom and one clear result, such as getting a broken form working, repairing a layout fault or correcting a specific plugin conflict. You do not need to choose perfectly—we review what you send and confirm the right package before you commit.
Can you fix a WordPress website built by another developer?
Yes. We regularly investigate WordPress themes, plugins and integrations built or configured by other suppliers. We need suitable access and may recommend a separate diagnosis when the cause or condition of the website is unclear.
Will the price change once you start?
The problem and outcome we agree with you are covered by the fixed price. If we uncover a separate issue or a wider requirement, we pause, explain it and quote before doing any additional work—there are no surprise extras.
Do I need to send you my password?
Not through the enquiry form. We first review the problem, then arrange a secure way to share only the access needed for the agreed work. Depending on the fault, that might include WordPress, hosting, a staging site, error logs or a code repository.
Can you help with checkout, forms and failed emails?
Yes. Typical work includes WooCommerce faults, missing or failed emails, Contact Form 7 integrations, theme layout problems, JavaScript conflicts, PHP compatibility issues, custom plugin repairs and import or export tools.
Do you repair hacked WordPress websites?
We can assess security-related code and configuration changes, but a compromised website may need specialist incident response, hosting support or malware removal outside the standard Fix Desk packages. We will explain the safest route after an initial review and never offer an absolute security guarantee.
Do you provide white-label WordPress support for agencies?
Yes. Design and marketing agencies can use Web Wonderland for confidential overflow troubleshooting, development and technical review. Reserved support allocations are available where recurring capacity is more suitable than individual fixes.
Do you offer WordPress fixes outside Essex?
Yes. Web Wonderland is based in Chelmsford and supports businesses and agencies throughout Essex and across the UK using secure remote access, staging and review workflows.
Ready to get that WordPress problem off your list?
Show us the website and tell us what is happening. You do not need to diagnose it—we will review the problem and point you to the smallest sensible fixed-price option.
Show Us the Problem